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Hewlett-Packard

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consumerist.com - 12/12/2008

Hewlett Packard Wipes Your Hard Drive To Fix A Broken Key On Your Keyboard [Tragic]

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Here's a story that should help to remind you to back up all your data — even if you're just getting a key replaced on your keyboard. Reader Marjan says HP has official policy that requires... [[ This is a content summary only. Visit my website for full links, other content, and more! ]]

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HP wipes HDD to fix broken key on keyboard
DV Hardware — ... Consumerist has a shocking story about HP's customer service. One of their readers experienced that HP has official policy that requires that they erase your hard drive - even if there's nothing wrong with your computer that would require them to even turn it on. Here's the story of a Consumerist reader who had one broken key on her HP laptop, and got her entire HDD erased when she send out to HP: ...

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The Tech Report: News — ... (Yes, $99) netbook debuts from Acer, RadioShack The Consumerist reports Hewlett Packard wipes your hard drive to fix a broken key HotHardware presents ...