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Sidekick customers, during this service disruption, please DO NOT remove your battery, reset your Sidekick, or allow it to lose power. Updated: 10/10/2009 12:35 PM PDT T-MOBILE AND MICROSOFT/DANGER STATUS UPDATE ON SIDEKICK DATA DISRUPTION Dear valued T-Mobile Sidekick customers: T-Mobile and ...
T-Mobile: we probably lost all your Sidekick data
T-Mobile: we probably lost all your Sidekick data
engadget.com — Well, this is shaping up to be one of the biggest disasters in the history of cloud... computing, and certainly the largest blow to Danger and the Sidekick platform: T-Mobile's now reporting that personal data stored on Sidekicks has "almost ... (more) T-Mobile: we probably lost all your Sidekick data
Microsoft Confirms Data Recovery for Sidekick Users: Data Restoration to Begin as Soon as ...
microsoft.com — Dear T-Mobile Sidekick customers, On behalf of Microsoft, I want to apologize for the recent problems with... the Sidekick service and give you an update on the steps we have taken to resolve these problems. We are pleased to report that we have ... (more) Microsoft Confirms Data Recovery for Sidekick Users: ...
Legal Fallout Begins in Microsoft Sidekick Screwup
Legal Fallout Begins in Microsoft Sidekick Screwup
maximumpc.com — Like we didn’t know this was going to happen. Last week Microsoft’s Danger unit experienced an outage,... the result of which cost a lot of T-Mobile Sidekick users their email, contacts, calendars and other data. At first it was feared that the information was gone for good--a victim to the ... (more) Legal Fallout Begins in Microsoft Sidekick Screwup
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Microsoft/Danger: It's a Sidekick disaster, data gone?
TechSpot — After numerous service interruptions during the past week, on Sunday afternoon T-Mobile informed owners of the Sidekick smartphone that user data, which is stored in Microsoft/Danger's servers could have been lost for good. By design, the T-Mobile Sidekick doesn't store much of its user data on the device itself, but uses the cloud for storing address book information, photos, calendar and application downloads. And while service outages are still commonplace in today's cloud-based services, this could be one of the most high-profile ...

T-Mobile and Microsoft/Danger data loss is bad for the cloud
Ars Technica — ... If you're a Sidekick user who has been waiting out the past week's data outage in hopes of a happy ending, you're not going to like the joint press release that Microsoft and T-Mobile put out on the matter this past Saturday. The release contains a line that no service provider ever wants to see in print with their name attached to it: "Regrettably, based on Microsoft/Danger's latest recovery assessment of their systems, we must now inform you that personal information stored on your device—such as contacts, calendar entries, to-do lists or photos—that is no longer ...

"Most, if not all" Sidekick data recovered
Hardware 2.0 — ... . There is, however, good news on the horizon for Sidekick users. [image] Roz Ho, corporate vice president for Microsoft’s Premium Mobile Experiences division apologizes for the recent upheaval experienced by Sidekick users and also offers the good news that “ ...

Update: T-Mobile halts all sales of Sidekick, most data recovered
TechSpot — ... possible, starting with personal contacts, after we have validated the data and our restoration plan. We will then continue to work around the clock to restore data to all affected users, including calendar, notes, tasks, photographs and high scores, as quickly as possible." Update: T-Mobile recently informed that prospects for recovering 'some' of the lost data is there, hoping that a majority of their customers will be able to recover their personal content. In addition they are offering a free month of data service (only the $20 data plan) and a $100 T-Mobile gift card to ...

Microsoft Recovering Sidekick Data, Lawsuits Ensue
Digital Trends — ... . But now there seems to be a light at the end of the tunnel: Microsoft’s Roz Ho—formerly head of Microsoft’s Macintosh Business Unit and now corporate VP for Microsoft’s Premium Mobile Services division—says that Microsoft has recovered “most, if not all, customer data”. Microsoft says it is working with T-Mobile to restore user data as fast as it can, starting with personal contacts. After that, the restoration process will move on to calendars, notes, to-do items, photographs, and those all-important gaming high scores. ...

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microsoft.com 10/20/2009 — The Danger / Microsoft team continues to work around the clock and has completed its latest round of rigorous tests. We are now ready to make the first phase of the content restoration process available to you, starting with personal contacts. This ...
Microsoft Loses Sidekick Users' Personal DataPC World Latest Technology News 10/11/2009
Server problems at Sidekick provider Danger have resulted in the loss of personal data for most users, Microsoft and T-Mobile said.
Microsoft Red-Faced After Massive Sidekick Data LossPC World Latest Technology News 10/12/2009
T-Mobile and Microsoft subsidiary Danger say some customers lost personal information tied to their Sidekick smartphones.
Microsoft to T-Mobile Sidekick Users: OopsPC World Latest Technology News 10/12/2009
Analysis: It's time to reconsider leaving backups to service providers -- they're not the ones who suffer (much) from lost data.
Has Microsoft Killed the Smartphone?PC World Latest Technology News 10/12/2009
Analysis: T-Mobile has yanked sales of the Sidekick pending some resolution of the customer data loss problem.
SideKick Users Livid Over Microsoft Server FailurePC World Latest Technology News 10/12/2009
SideKick users have blasted Microsoft in thousands of messages on T-Mobile USA's support forum over the server failure