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Seagate admits to mass HDD failures - firmware bug
TweakTown's News RSS Feed —
... ), Seagate has found that the fault was caused by a bug in the firmware shipped with these drives, making the disks inaccessible when the host system is powered on. However, a statement from the mass HDD manufacturer suggests it's highly unlikely this particular issue will cause data loss, but should that have been the case, Seagate says it will provide a free data recovery service to get the data back and will do everything in their power to minimize any disruption to you or your business. If you're concerned one or more of your Seagate drives might kick the bucket on you ...
Seagate offers fix, free data recovery for disks affected by firmware bug
Engadget —
... "inaccessible when the host system is powered on." Right, inaccessible -- Seagate assures owners that data is not lost (it's still on the disk). However, should data loss occur, it's providing a free data recovery service. Hit the read link to find out if your drive is affected. If so, a link is provided to contact Seagate to expedite resolution on a case-by-case issue. Good on ya Seagate, way to flip a public relations fiasco into a customer support victory. [Via The Register] Filed under: Storage Seagate offers fix, free data recovery for ...
Tick tick tick... significant number of Seagate hard drives failing
The Unofficial Apple Weblog (TUAW) —
... but can't be accessed without expert recovery procedures. Seagate has promised to expedite data recovery for affected users, which is nice enough but cold comfort if you're among the unlucky. ...
