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Seagate offers fix, free data recovery for bricked Barracudas
The Tech Report: News —
... through December 2008. In some circumstances, the data on the hard drives may become inaccessible to the user when the host system is powered on*. Retail products potentially affected include the Seagate FreeAgent® Desk and Maxtor OneTouch® 4 storage solutions. As part of our commitment to customer satisfaction, we are offering a free firmware upgrade to those with affected products. To determine whether your product is affected, please visit the Seagate Support web site at http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207931 . Support is also available ...
Seagate admits to mass HDD failures - firmware bug
TweakTown's News RSS Feed —
... from the mass HDD manufacturer suggests it's highly unlikely this particular issue will cause data loss, but should that have been the case, Seagate says it will provide a free data recovery service to get the data back and will do everything in their power to minimize any disruption to you or your business. If you're concerned one or more of your Seagate drives might kick the bucket on you without any warning, you can view a list of which models are affected by the firmware bug at this page . Support for people with affected drives is available through Seagate's call ...
Seagate offers fix, free data recovery for disks affected by firmware bug
Engadget —
... After a ground-swell of angry Barracuda owners voiced concern over their failing disk drives, Seagate has fessed-to the issue. According to Seagate, a firmware bug in Barracuda 7200.11, DiamondMax 22, and Barracuda ES.2 SATA drives could make the disks ...
Seagate Responds to Barracuda Problems...
AnandTech Article Channel —
After what seemed like a few weeks of deafening silence, Seagate has finally acknowledged (officially) problems with their Barracuda 7200.11 hard drive series . We say series, as the potential list of affected drives is much larger than we first imagined when reports of drive failures escalated sharply in December. At that time, it seemed as though the problem was regulated to the 1TB ST31000340AS model. However, based on this knowledge base article , there are 21 hard drives that could potentially have a problem. We were also informed that certain Seagate FreeAgent Desk and ...
Seagate offers fix for bricked Barracuda HDDs
DV Hardware —
... Many users were having trouble with Barracuda 7200.11 hard drive failures but fortunately Seagate has finally released a firmware fix so you can resolve the problem without having to RMA your drive. You can download the fix over here. The page says not only the Barracuda 7200.11 series but also the DiamondMax 22 and Barracuda ES.2 SATA are affected. ...
Tick tick tick... significant number of Seagate hard drives failing
The Unofficial Apple Weblog (TUAW) —
... to the list of enterprises facing unexpected challenges. The big manufacturer of hard disks reports that a 'small' number of Barracuda 7200.11 drives are failing. Once they fail, the data on them is supposedly still intact but can't be accessed without expert recovery procedures. Seagate has ...
Bricked Barracudas get firmware fix
Fudzilla —
Image Seagate doing their best to set things right Reports have reached us that Seagate has found a potential issue with the shipping firmware in Barracuda 7200.11 series drives, as well as other drive families that use technology from this platform, including some Seagate FreeAgent and Maxtor OneTouch products. According to reports, data on the drive can sometimes become inaccessible to the system or device at power on. Seagate is asking that customers visit: http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207931 to see if their drive may be affected. If ...
Getting the Lowdown on Seagate and Maxtor Firmware Fixes
Maximum PC —
... As it turns out, both Seagate and Maxtor-brand SATA drives can be affected by firmware problems. So, how can you find out exactly which models may be on the naughty list and when Seagate has a firmware fix that's ready for prime time? Join us after the jump for details. ...
Seagate issues new firmware updates for bad HDDs
TweakTown's News RSS Feed —
... number of Seagate Barracuda 7200.11 hard drive models which may result in data becoming inaccessible after a power-off/on operation. The affected products are Barracuda 7200.11, Barracuda ES.2 SATA, and DiamondMax 22. Based on the low risk as determined by an analysis of actual field return data, Seagate believes that the affected drives can be used as is. However, as part of our commitment to customer satisfaction, Seagate is offering a free firmware upgrade. Please follow this link (http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207931) to enter the Knowledge Base article(s) detailing the steps to update your drive. In the unlikely event ...
Seagate 500GB Barracuda HDDs having high failure rates
TG Daily - Hardware News —
... six months consists of 734 reviews with a breakout of Excellent=458, Good=68, Average=39, Poor=42, Very Poor=127. Last two weeks consists of 34 reviews with a breakout of Excellent=18, Good=2, Average=1, Poor=3, Very Poor=13. The most telling trends may come from percentage decreases of Excellent or Good for All Time=76%, Six Months=72%, Two Weeks=59%, and the percentage increases of Poor or Very Poor for All Time=19%, Six Months=23%, Two Weeks=38%. Firmware Fix Seagate has created a page identifying the problem. It reads in part: "A firmware issue has been identified that ...
Seagate rescinds free data recovery offer for faulty 7200.11 drives
Neoseeker News Feed —
... . The 'Gradius Fix' isn't easy; it takes a few inexpensive tools and a bit of know-how, but for those of you who have a unusable and non-responsive Seagate drive, it might be worth a shot. If you didn't hear about the Seagate drive troubles earlier on in the year, and think you might have an affected drive, you can use the Seagate serial-checker tool to see. Judging from reports I've come across, it is recommended to anyone that owns a 7200.11 Seagate drive to upgrade their firmware to the newest version available, no matter what the serial codes is, as a safety precaution. ...
